Disney Disability Access Service (DAS) — How It Works in 2026
Complete guide to the Disney Disability Access Service — how to apply, how return times work, what changed in 2024, and tips from the community.
Key facts
- For developmental disabilities — Cast Members make individual eligibility determinations
- Apply via video chat 2–30 days before, or at Guest Relations on your park day
- Gives you a return time equal to the current wait; enter via the Lightning Lane entrance
How DAS Return Times Work
Tips for Getting the Most From DAS
DAS Program — Frequently Asked Questions
How do I apply for DAS at Disney World?
You apply for DAS through a video chat with a Disney Cast Member before your trip, or in person at Guest Relations on the day of your visit. The pre-arrival video chat option is available 2–30 days before your visit via the Disney website. The Cast Member will ask you to describe how your disability affects your ability to wait in a conventional queue.
What changed about DAS in 2024?
In May 2024, Disney updated DAS eligibility criteria. DAS is now specifically intended for guests with developmental disabilities such as autism spectrum disorder. Guests with other conditions — mobility issues, anxiety, chronic illness — are encouraged to use alternative accommodations like Return to Queue, Rider Switch, or wheelchair-accessible queues. Disney's exact eligibility criteria are not published; a Cast Member makes an individualized determination.
How does the DAS return time work?
When you request a DAS return time for an attraction, Disney gives you a time to return that is approximately equal to the current posted wait. During that window you can do other things — eat, visit other areas, meet characters. When you return, you enter via the Lightning Lane entrance. You can only hold one active DAS return time at once.
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